Terms and Conditions

Effective Date: November 13, 2024

These Terms and Conditions govern your access to and use of the SmartLockPrime website (https://smartlockprime.com), including any transactions made through our online store. By accessing or using our website, you agree to comply with these Terms. If you do not agree to these Terms, please refrain from using our website and services.

1. General Terms

1.1 Acceptance of Terms
By accessing or using https://smartlockprime.com, you confirm that:

  • You are at least 18 years old or have the consent of a parent or guardian.
  • All information provided during the registration, purchase, or checkout process is accurate and complete.

1.2 Changes to Terms
SmartLockPrime reserves the right to modify these Terms at any time. The updated Terms will be posted on this page with the revised effective date. Continued use of the website constitutes your acceptance of the updated Terms.

2. Use of the Website

2.1 Permitted Use
You are permitted to use our website for:

  • Browsing and purchasing lock products.
  • Contacting us for support, inquiries, or information about products.

2.2 Prohibited Activities
You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt unauthorized access to the website or its associated systems.
  • Disrupt or interfere with the website’s functionality or security.
  • Reproduce, copy, or distribute any content from our website without prior written permission.

3. Purchases

3.1 Order Acceptance
All orders placed through https://smartlockprime.com are subject to acceptance. SmartLockPrime reserves the right to cancel or refuse orders for reasons including, but not limited to:

  • Errors in product information or pricing.
  • Product unavailability.
  • Suspicion of fraudulent activity or unauthorized transactions.

3.2 Payment
Full payment is required at the time of purchase. Accepted payment methods include:

  • Credit/Debit cards
  • PayPal
  • Other payment methods provided at checkout

3.3 Order Modifications and Cancellations
Orders may be canceled or modified only before they are shipped. If you need to make changes to your order, please contact us immediately.

4. Shipping and Delivery

4.1 Shipping Costs and Times
Shipping fees and delivery times will be calculated during the checkout process based on your location and chosen shipping method.

4.2 Delays
SmartLockPrime is not responsible for delays caused by third-party shipping carriers, weather, or other unforeseen circumstances.

4.3 Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery.

5. Returns and Refunds

For details on how to return a product or request a refund, please refer to our Refund and Returns Policy.

6. Intellectual Property

6.1 Ownership
All content on https://smartlockprime.com, including text, images, logos, graphics, and software, is the property of SmartLockPrime or its licensors.

6.2 Usage Restrictions
You may not reproduce, modify, or distribute any content from the website for commercial purposes without obtaining prior written consent from SmartLockPrime.

7. Limitation of Liability

7.1 General Liability
SmartLockPrime is not liable for:

  • Damages resulting from misuse, improper installation, or use of our products.
  • Delays or errors caused by third-party services such as shipping carriers.
  • Inaccuracies in product descriptions or website content.

7.2 Liability Cap
Our liability for any claim is limited to the total amount paid for the specific product or service in question.

8. Warranties and Disclaimers

8.1 Product Warranties
Many of our products come with manufacturer warranties. Please refer to the product description for warranty details or contact us for more information.

8.2 Website Disclaimer
The website and its content are provided “as is,” without any warranties of any kind, either express or implied. We do not guarantee that our website will be error-free or uninterrupted.

9. Governing Law and Dispute Resolution

9.1 Governing Law
These Terms and Conditions are governed by the laws of the State of Florida, without regard to its conflict of law principles.

9.2 Dispute Resolution
If a dispute arises that cannot be resolved amicably, it will be resolved through binding arbitration or in a court of competent jurisdiction in Florida, as applicable.

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Thank you for choosing SmartLockPrime. We are committed to providing high-quality, secure products and exceptional customer service to meet your needs.